Job Title: Account Manager

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Job Title: Account Manager

Location: Remote

Employment Type: Full-Time

About Us

Truvolv is at the forefront of digital innovation, driven by a team of (very well-funded) industry-leading marketers and visionary entrepreneurs. As a ground-floor opportunity, joining Truvolv means being part of a dynamic startup poised to revolutionize the digital marketing landscape.

Job Summary

We are looking for an Account Manager to join our client success team. In this role, you’ll manage client relationships, ensure satisfaction, and contribute to the ongoing success of our digital marketing services. You’ll work closely with clients and internal teams to deliver digital marketing strategies that drive results. This role is ideal for someone passionate about client relationships and looking to make a tangible impact in a growing company.

Key Responsibilities

• Build and maintain strong relationships with clients, serving as the main point of contact for their accounts.
• Understand each client’s business goals and develop tailored marketing strategies to achieve them.
• Collaborate with internal teams, including SEO, content, and paid media, to ensure cohesive execution of marketing plans.
• Monitor and report on account performance, delivering insights and recommendations for continuous improvement.
• Conduct regular client check-ins and strategy meetings to update on performance and address any issues.
• Proactively identify opportunities for upselling and cross-selling additional Truvolv services that align with client needs.
• Manage client expectations and ensure a high level of client satisfaction through consistent communication and problem-solving.
• Coordinate project timelines, ensuring deliverables are met on schedule and within budget. 

Qualifications

• Proven experience in account management, client services, or a related role within a digital marketing agency.
• Strong understanding of digital marketing channels, including SEO, Google Business Profiles, content marketing, and paid advertising.
• Excellent communication and interpersonal skills, with the ability to effectively present and explain strategies to clients.
• Strong organizational skills, with the ability to manage multiple client accounts and deadlines effectively.
• Analytical mindset with the ability to interpret data and present insights to clients.
• Ability to work both independently and collaboratively in a fast-paced, dynamic environment.

Nice to Have Traits

• Experience with project management tools (e.g., Monday, Trello).
• Familiarity with Google Analytics and other digital marketing analytics tools.
• Previous experience in a remote work environment.
• Strategic thinker with a proactive approach to client management.

What We Offer

• Competitive salary with opportunities for advancement.
• Comprehensive health insurance coverage.
• Unlimited paid time off (PTO) to promote work-life balance.
• Remote work flexibility, allowing you to work from anywhere in the US.
• Exciting opportunities for professional growth and development in a fast-paced startup environment.

How to Apply

If you're ready to take your career to the next level and join a team of digital innovators, we want to hear from you! Please submit your resume, describe your relevant experience and why you're the perfect fit for the Account Manager role at Truvolv.